About us

Custr is a workplace management platform built to help organisations move away from paper and manual processes towards secure, user-friendly digital solutions. We support workplaces across education, care and business sectors with everything from visitor and staff check-in to deliveries, shared items and forms, all from one connected platform

Why choose Custr?

  • 5-star rated support

    Custr holds a 5-star Trustpilot rating from over 200 reviews, with customers regularly praising fast, friendly and knowledgeable support whenever they need it.

  • Innovative solutions

    Custr solutions are forward thinking, built to solve the real challenges workplaces face today. From automating manual admin to keeping teams connected across sites, our tools are designed to stay ahead of what modern organisations need.

  • Cost-effective

    Custr offers modern workplace management from £299.99 a year, a fraction of the cost of comparable systems, without cutting back on features.

  • All-in-one platform

    From visitor and staff check-in to deliveries, item tracking and forms, Custr brings every process into one connected system, replacing multiple spreadsheets and paper processes with a single dashboard.

  • Works with your existing setup

    Custr integrates directly with the tools you already use, and offers open API access, so data flows automatically between systems without manual updates or duplicate entry.

  • Built for every sector

    Trusted across education, care and business workplaces, Custr adapts to the specific needs of each sector, from safeguarding in schools to CQC support in care homes.

Our team.

At Custr, we pride ourselves on our people-first approach. Our team works tirelessly to support our products and ensure excellent customer service at every touchpoint. We are committed to providing seamless solutions that help our clients create efficient, people-focused workplaces. Every member of our team is dedicated to building strong relationships, supporting users, and constantly improving the experience for staff, visitors and contractors alike. We believe in a future where every workplace is empowered, connected and ready to thrive.

Our journey

  • 2016

    Development begins on the first version of e-Reception Book, an end-to-end visitor management solution.

  • October 2017

    The first version is trialled across 100 local sites to gather feedback and shape the product.

  • January 2018

    e-Reception Book partners with leading MIS provider Wonde to expand school integrations.

  • March 2019

    e-Reception Book reaches a major milestone of 1,000 customers.

  • 2020

    Contactless check-in is introduced to support safe, hygienic check-in during the pandemic.

  • October 2021

    A smartphone app is launched, giving staff a faster way to check in on the go.

  • 2022

    e-Reception Book achieves ISO 27001 certification, reinforcing its commitment to data security.

  • May 2022

    Custr Deliveries launches, helping workplaces log, track and manage parcels on site.

  • January 2023

    Custr Items launches, replacing sign-out sheets with a digital way to track shared equipment.

  • June 2023

    e-Reception Book refreshes its brand with a new look and identity.

  • February 2025

    e-Reception Book rebrands to Custr, an all-in-one platform to digitally manage your workplace, now supporting over 3,000 businesses.

  • August 2026

    Custr Forms launches, giving workplaces a secure, digital way to collect information on site.

Company timeline.