Streamline the process of managing and logging incoming deliveries with one central digital system. Custr simplifies how parcels are received and collected by introducing a clear, automated process from arrival to collection.

Parcel management made simple with Custr.

A woman standing at a reception desk smiling and looking at her phone, surrounded by packages, in a modern office space with the logo 'arena' and the tagline 'Space for you to perform' on the wall.
Graphic showing a Pioneer Pharmaceutical capsule with smaller pills around it.
A digital dashboard showing the number of deliveries logged this week as 324 with an orange background and a black and white progress bar.
Woman working at a desk in an office, sitting in front of a large computer monitor, wearing a white shirt.
A notification from a delivery app saying "Your delivery has arrived. Please collect from reception as soon as possible," with a logo in orange and white. The notification was received 45 minutes ago.
Two people exchanging an electronic device and a package, one in blue shirt with ID badge and the other in a gray suit, in a bright room with large windows.
Parcel collection record for Adam West, collected by Janine at the mailroom, scheduled for 10:00.

Logging incoming deliveries is made effortless with Custr. As soon as a delivery arrives at your workplace, you can quickly capture up to five photos and record essential details, including the recipient's name, delivery location, courier information, and any relevant notes, all through the easy-to-use companion app.

Each delivery is securely recorded and stored on your dashboard, complete with detailed audit logs for added security and transparency. This ensures that all delivery information is readily accessible for future reference.

Log incoming deliveries and parcels in seconds.

HOW CUSTR WORKS

A woman in a black shirt is holding a package and looking at her phone inside an office with a sign on the wall that says 'Arena.' In front of her, there are several Amazon packages and a mobile phone screen showing a delivery tracking app with the order details for Rebecca Collard, including her name, the delivery location, courier, courier logo, and notes to collect the package.

Recipients are automatically notified by email and through the Custr Companion App when their delivery arrives and is ready for collection or has been picked up. This reduces the need for manual emails or calls from reception staff, saving time and effort.

With Custr, staff can stay informed about deliveries without interrupting their work, leading to a more efficient and organised process. Automated notifications also help ensure deliveries are collected quickly, improving overall workplace productivity

Automatically notify staff when their delivery arrives.

HOW CUSTR WORKS

Office worker receiving delivery notification on her phone. The phone displays a message from Arena with delivery details, and the system notifications indicate her delivery has been collected and arrived.

Capture a signature at the point of collection to improve on-site security and ensure the integrity of the delivery process. By collecting digital signatures at the time of delivery collection, you can guarantee that the right person has received their package.

This streamlined process helps create a complete and accurate record of all deliveries, providing an added layer of security and accountability. Having a digital signature linked to the delivery ensures that there is no room for error or dispute.

Capture a signature at the point of collection.

HOW CUSTR WORKS

A person in a gray blazer at a mailbox signing for a package labeled for Adam West, with a delivery app showing parcel details including date, time, recipient, and a digital signature, and another person in a blue shirt holding a tablet and a package.

Main features

An orange Nintendo Switch Joy-Con controller grip with four button icons in a square pattern and a plus button on the right.

Parcel history logs

All logged deliveries are securely stored on your Custr dashboard, available at anytime to improve on-site security and for reporting.

Orange signature-style logo with a capital 'J' and a line extending beneath the signature.

Signature capture

Capture a digital signature when parcels are collected to ensure full accountability and a clear handover record.

Icon of an orange envelope or mail symbol on a black background.

Email notifications.

Automatically alert recipients by email when a parcel is logged, helping speed up collection and improve communication.

Icon of a document with a downward arrow indicating download.

Reporting

Access delivery reports with key insights to improve control, track trends, and monitor outstanding collections from staff members.

Outline of a paintbrush icon in orange.

Add your branding

Customise the system with your branding and text, making each delivery email feel tailored to your organisation’s needs.

Empty orange camera outline icon

Parcel photo capture

Take and store up to five photos of each parcel to improve delivery tracking and enhance record keeping on a daily basis.

A close-up of a bowl of ramen with sliced pork, green onions, and a soft-boiled egg.

Staff parcel list

Give staff instant access to view their delivery history and track which parcels are still awaiting collection.

Stylized orange bar graph with four ascending bars.

Statistics

View key delivery stats like busiest days and volume trends to support operational planning and performance reviews.

Outline of a smartphone with an orange border and a black screen.

Apple & Android ready

Use Custr on any device with no login limits, offering full flexibility across Android and Apple smartphone and tablet platforms.

Book an online demo.

At Custr, we understand how important it is to explore and evaluate digital solutions before making a key implementation decision. That’s why we offer free, no-obligation demos that give you a clear view of how our platform can support your workplace. Our experienced team will walk you through the features most relevant to your workplace, and you’re welcome to invite additional staff members to join the session for a complete, informed overview.

Logo with a glowing blue circular design next to the word 'arena' in black text.

“The best service”

“Since using Custr, our parcel management has significantly improved. Tenants now collect their deliveries much faster, reducing clutter in our reception area and keeping our space organised.

The system is seamless, efficient, and has made a noticeable difference in our daily operations. We highly recommend it to any workplace looking to streamline their incoming delivery process.”

Debbie White
Regional Manager - Arena Offices

Woman at Amazon warehouse check-in station holding packages and a smartphone, with boxes on the table, and a sign displaying 'arena' and 'Space for you to Perform' on the wall.
Abstract logo with orange capsule-shaped and round elements arranged in a circular pattern.

All prices shown are per site and exclude VAT. We're proud to offer a budget-friendly and competitively priced solution to manage incoming deliveries at workplaces.

Custr Deliveries Pricing.

14-Day Trial

FREE

Gain access to all deliveries features for 14-days. One trial is available per site. You are required to use your own devices for the trial.

Monthly plan

£19.99 per month.

Automate the management of incoming deliveries at your workplace with Custr. Every licence includes unlimited delivery logging.

Annual plan

£199.99 per year.

Automate the management of incoming deliveries at your workplace with Custr. Every licence includes unlimited delivery logging.

Frequently asked questions.

Custr’s FAQs cover everything you need to know from setup and pricing to features and support. Get clear concise answers to help you make the most of your deliveries system.

  • Custr Deliveries is a digital parcel management system that helps you log, track, and manage deliveries in your workplace. You can scan or photograph parcels as they arrive, assign them to recipients, and send instant collection notifications using the mobile app or dashboard.

  • Once a parcel is logged, Custr Deliveries sends an automatic email to the recipient. The email includes details like delivery time, photos, and pickup location to make collection easy and prompt.

  • Custr Deliveries is ISO 27001 certified. We follow strict data security and privacy standards to keep your delivery information safe and compliant.

  • Yes. You can enable automatic email reminders for parcels that are still waiting to be collected. This helps keep your mailroom clear and efficient.

  • Yes. Custr Deliveries allows recipients to sign on screen when they collect their items. This provides a clear and secure record of each collection.

  • You can record recipient name, courier information, delivery location, collection notes, and up to five photos for each parcel to keep a full audit trail.

  • Yes. The real-time dashboard shows all logged parcels and their current status. You can track deliveries, see what has been collected, and follow up on anything outstanding.

  • Yes. You can connect multiple devices to the same Custr Deliveries account so different team members can log and manage parcels across your site. This makes it easy to cover multiple entrances or shifts without disruption.

Request more information.

We would love to hear from you. Whether you have a question, feedback, or a specific request, our dedicated team is here to help. Please do not hesitate to get in touch, as we are always happy to assist with any enquiry.

To contact us, simply complete the form below and we will respond as soon as possible. Alternatively, you can reach us directly by phone or email using the details provided.