Replace paper visitor books with a visitor management system for healthcare. Custr streamlines visitor management for healthcare and staff check-in on one platform, giving full visibility and control. £299.99 per year.
Visitor management for healthcare providers.
Not ready to book? Request more information here
Leading visitor management for healthcare
Visitor management for healthcare environments.
Custr is built to work across all healthcare settings. From care homes to multi-site hospital groups, it provides a secure, compliant and easy-to-use visitor management system for managing every visitor arriving on site.
Care homes
Simplify visitor management with secure, easy-to-use digital tools designed for care homes. Maintain accurate visitor records, improve site visibility and deliver a safe, welcoming experience for every visit.
Hospitals
Strengthen site security with advanced visitor management built for busy hospital environments. Track visitor activity in real time, maintain accurate records and ensure full visibility with minimal admin.
Care groups
Centralise visitor management across all locations in your care group with one platform. Standardise processes, maintain consistent records and ensure compliance across every site from a single system.
Hospices
Manage sensitive visitor environments with flexible visitor management designed for hospices. Maintain accurate records, support staff workflows and ensure a smooth, respectful check-in experience.
Key features for healthcare.
-
![]()
Pre Approve & Invites
Pre-approve patient visitors in advance to speed up check-in. Add details before arrival to ensure a smoother, more secure process at reception for every visitor.
-
![]()
Full Branding
Customise your healthcare check-in system with your logo, colours and branding. Create a consistent, professional visitor experience that reflects your identity.
-
![]()
Document Signing
Include important documentation that guests can read and sign when they arrive. Your documentation, such as disclaimers, can be readily accessed and digitally signed.
-
![]()
Automated Reporting
Generate and export reports that offer insightful information about staff and visitor data. For better operational control and security, keep track of all host details.
-
![]()
Staff Attendance & Rota's
Easily manage and track your staff attendance with Custr. Access detailed attendance logs, set rota’s, monitor patterns, and export individual records for thorough reporting.
-
![]()
Staff Fob Check-in
Staff can easily check in and out using their RFID fobs or cards. This ensures a fast check-in process while enhancing on-site security.
-
![]()
Visitor History Logs
Get a comprehensive overview of all sites within your group with a single central solution. Access check-in statistics and implement group-wide changes across all sites.
-
![]()
Feedback Capture
Capture instant visitor feedback with questionnaires during check-out. Gain detailed insights into guest experiences during their visit to continuously improve your workplace.
-
![]()
Integrations
Integrate with Custr to sync records from your healthcare management platform. Automatically write back activity timelines such as check ins. (Support plus only)
WHY CUSTR VISITOR MANAGEMENT
Live fire register lists of everyone in the building.
Custr’s visitor management system provides a real-time record of all staff, residents, visitors and contractors on site, supporting healthcare evacuation management and digital fire register lists. Instantly account for individuals during drills or real emergencies and access live data across devices to ensure no one is missed.
Set Personal Emergency Evacuation Plans (PEEPs) for high priority residents, ensuring individual needs are clearly recorded and kept up to date. Custr securely stores these plans, links them to resident profiles and allows them to be instantly accessed by staff in an emergency. This enables quick identification of those needing immediate assistance, improves coordination and ensures a more efficient evacuation process.
WHY CUSTR VISITOR MANAGEMENT
Capture live visitor feedback with a healthcare visitor management system. Collect real-time feedback during check-in to improve patient, visitor and staff experiences across your site.
With a digital visitor check-in system, feedback is recorded instantly and securely, removing the delays of paper forms. Gain actionable insights, identify trends and respond quickly to improve service quality and patient satisfaction, while also supporting your CQC/CIC inspections by clearly demonstrating your commitment to continuous improvement through effective feedback capture and response.
Visitor feedback capture.
Hear from a few of our healthcare users.
Thousands of healthcare organisations across the UK trust Custr to manage visitor management and staff check-in every day. From care homes to large multi-site hospitals, we help teams stay organised
“We would recommend!”
“We invested in Custr Check-In 4 years ago. We have been very happy with the system and how it manages visitor entries to our properties.
The Custr Check-In dashboard, notifications and alerts enable us to better track our visitors and staff. It also allows us to receive real time feedback that ensure that we can continue to improve our services.
Tom Lyons
Managing Director
Black Swan Care Group
“Amazing Service!”
“Custr Check-In is incredibly straightforward and sleek to use. If we do have any issues, our CSM is always super quick and helpful to respond which is great. Overall a great experience with the company and there haven’t been any significant technical issues since we went live with it.
App is simple and works well for users also.”
Simran Sehmi
System Support Administrator
Hallmark Care Homes
Custr Check-In is licenced annually for healthcare, with one clear price per site, per year, excluding VAT. We offer discounted rates for 24 and 36 month agreements, providing a cost-effective solution for every setting.
Custr pricing for healthcare.
12 months
Per site
Visitor management tools designed for healthcare environments of all sizes and usage levels. Manage visitors, contractors and staff with a complete set of features included as standard.
£299.99 per year
24 months
10% discount compared to 12 months
Visitor management tools designed for healthcare environments of all sizes and usage levels. Manage visitors, contractors and staff with a complete set of features included as standard.
£269.99 per year
36 months
15% discount compared to 12 months
Visitor management tools designed for healthcare environments of all sizes and usage levels. Manage visitors, contractors and staff with a complete set of features included as standard.
£254.99 per year
Ready to introduce Custr?
If you're ready to move on from outdated processes, Custr makes it easy to modernise your visitor management with one digital platform. Let’s show you how.